Legal and statutory rights

Regulatory Standards

• Governance and Financial Viability – ensuring that social housing landlords are well run and financially stable.
• Rent – ensuring that social housing landlords set tenants’ rent in accordance with government approved limits.
• Value for Money – ensuring that social housing landlords are achieving good value for the rent and service charges that residents pay them and for the money that they receive from government.
• Tenancy – ensuring that social housing landlords offer tenants the right types of tenancy agreements and options for moving home.
• Home – ensuring that social housing landlords maintain properties and carry out their repairing responsibilities
• Neighbourhood and Community – ensuring that social housing landlords maintain communal areas, prevent and tackle anti-social behaviour and work with local organisations to promote their residents wellbeing
• Involvement and Empowerment – ensuring that social housing landlords provide residents with information, have effective complaints procedures and enable residents to shape services, decide how services are provided and scrutinise performance.
• Tenant Satisfaction Measures – ensuring that social housing landlords collect and provide information about their performance across a range of measures.

Corporate law

Social housing landlords have a range of corporate legal responsibilities which include compliance with:

• their governing documents – rules, articles and statutes
• the Data Protection Act and General Data Protection Regulations 2018 – further information is available from the Information Commissioners Office
• the Equalities Act 2010 – further information is available at Equality Act 2010
• the Human Rights 1998 – further information is available from the Equalities and Human Rights Commission at The Human Rights Act
• requirements to undertake Right to Rent checks